It matches the product: Solution and Diagnostic Data Collection. Sivaswami Created on June 8, This product was sold by a third party. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Drivers may be in development so please check back at a later date or visit the product homepage.
|Date Added:||22 January 2011|
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Thanks for your feedback, it helps us improve the site. The Virtual Agent is currently unavailable. Europe, Middle East, Africa. I suggest you to the suggestion provided in the HP support website and check if it helps.
Am sorry to say that all the steps you have now prescribed have elsewhere in Community given and I tried not once but more than 3 times doing the same. Please give me a solution rather than asking me to Purchase a 3rd party software which you can not guarantee. HP is compiling your results. Europe, Middle East, Africa. This thread is locked. Right click on the Scanner driver and click on Uninstall. Scwnjet return to the product information page and verify the numbers provided or try again later.
HP Scanjet G Not working after Windows 10 Upgrade – Microsoft Community
Asia Pacific and Oceania. Then follow the instruction to uninstall the driver. Tell us about your experience with our site. Thank you for your patience.
My contention is When the scanner was working perfectly with WIndows 7 over last 3 years, By upgrading to Windows 10 why should be made wn7 buy extra software which neither HP nor MicroSoft guarantees. Nyima Yonten Replied on June 8, Warranty withdrawn refurbished product: I suggest you to check if your computer is compatible for installing Windows This product has been exchanged for a new or refurbished product.
I suggest you to install Windows Scanner app from the Windows Store and check if you are able to perform scanning functions through it. Also try to install the Utility software for scanning purpose which is available in the above HP website. Try to try to use the scanner on the computer.
No software or drivers are available for this product with the selected operating system. Please try again shortly. HP has scanned your product but currently has no suggestions for driver updates. In reply to Nyima Yonten’s post on June 9, You can help protect yourself from scammers by verifying that the contact sfanjet a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
HP Scanjet G3010 Not working after Windows 10 Upgrade
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