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Cleaning the underside of the glass requires you to disassemble the scanner. Europe, Middle East, Africa. I worked on behalf of HP. Dust will immediately begin accumulating in ph scanner now that the top cover is off. Use a USB cable connection. Do not touch any other parts inside the scanner.
Introduction If cleaning the top surface of the scanner glass does not remove all dirt and smudges from the glass, you can also clean basif underside of the glass. If your product is not listed here, it is supported. Top cover being lifted up. Do not use the TMA to scan large transparent items, such as presentation transparencies.
HP Scanjet 2300c or 3500c Series – Scan from the Transparent Media Adapter (TMA)
Lift the front of the top cover, as shown. Message 2 of 2. Some products may have a full feature CD that shipped with the scanner included in the box. HP drivers and software created for the Microsoft Windows Vista operating h might provide a scan workaround in Microsoft Windows 7 for some products but are not guaranteed. But downloaded the driver anyway to my downloads folder.
I have thrown out so many scanners but liked this one. Hi, thought I would share this with you all in case you have the same problem.
HP Scanjet – Scanners not supported in Windows 7 | HP® Customer Support
Europe, Middle East, Africa. This scanjdt that the software exposes it correctly. Use only glass cleaner. Information and links in this thread may no longer be available or relevant. Worked with the button.
Asia Pacific and Oceania. Tried everything nothing worked. Lower the back end of the top cover to the base and snap them together by squeezing the base and top cover together. Driver and software types. Before deciding to make adjustments, crop the slide or negative by holding down your left mouse button and dragging the pointer to create a selection area around the image.
Scahjet them only on their edges.
HP Scanjet – Scanners not supported in Windows 7
Products not supported The following scanners are not supported and do not have any driver options available in the Microsoft Windows 7 operating system:. Do not spray the glass cleaner directly on the glass.
The negative holder might be stored inside the slide holder.