With your purchase, your will recieve free tech phone support and video installation tutorial with printable instructions when available. In reply to Harkanwar Singh’s post on August 1, Browse By Laptop Model. You will need to download these three packages and install in this order: I had to reinstall windows the first time. Backup any previously implemented security settings if applicable a. If the issue has not been fixed, then I suggest you to uninstalling and re-installing the fingerprint drivers in compatibility mode and check if that helps.

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It works fine till I reboot the laptop. Hello Henri, Thank you for your interest in Windows 10!

Navigation to the webpage was cancelled error Putty settings. This site in other languages x.

fingerprint reader device, latitude e6520

See the comments for some more info. This too did not help as it installed the same version driver.

The OS image that I received with the laptop did not have the updated drivers installed for this device and I had trouble in configuring finger print based login. You will need to download these three packages and install in this order:. This was very lahitude.


When I uncheck the ControlVault option in the DataProtection driver package, the driver is missing from device manager exclamation mark next to a Broadcom device.

Did this solve your problem? Thanks for your feedback, it helps us improve the site. The ControlVault firmware has been updated successfully.

New Dell OEM Latitude E Touchpad Palmrest HYCCX

Did this solve your problem? I guess Microsoft just launched windows anyway? Thanks for the reply Harkanwar.

Going to stop Host and DCP tasks. Go to the location where you had saved your downloaded setup files of the drivers and right clickthen select Properties.

Getting fingerprint reader working on Dell laptop

Order in the next If you did install the ControlVault driver, try using system restore to roll back This is what I did after installing the driver a second time, after reinstalling windows to recover from the first time…. Hey Scott — my apologies, but I no longer have the laptop in question. We ship all orders the same day if placed before 4PM central standard time Monday – Friday.

The notebook is 3 days old. Henri von Steen Created on August 1, I have tried the computer’s search for an answer but I am not getting anywhere. Thanks for marking this as the answer.


Installed it readee my Dell E — OK.

fingerprint reader device, latitude e – Microsoft Community

If you are going to try it, follow the directions included with the download to the letter. Thanks for your feedback, it helps us improve the site. This website uses cookies to improve your experience.

I had to reinstall e620 the first time. You can follow the question or vote as helpful, but you cannot reply to this thread. Dell has released new firmware, software and several different drivers for the fingerprint readers, whihc I have not had time to evaluate yet.

I have the same question I had the same issue after updating to win 10 on my Latitude e

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